About Hotel Rules

Learn more about hotel rules used in the Hotel Gear integration.

Available Hotel Rules

Rule Name

Description

Booking Schedule

Target or segment customers based on a scheduled check-in or check-out time.

Total Nights Stayed

Target or segment customers based on the number of nights they stay over a time range.

Add-On Purchases

Target or segment customers based on booking add-on purchases.

Booking Status

Target or segment customers based on their booking status, which you configure in the Hotel Gear.

Travel Party Size

Target or segment customers based on the number of booked guests, adults, or children.

Example Hotel Rules

Booking Schedule

  • Scheduled hotel check-in today.
  • Scheduled hotel check-in in the next three days.
  • Scheduled hotel check-out in the past four days.

Total Nights Stayed

  • The total nights stayed is equal to four nights in the past 30 days.
  • The total nights stayed is greater than five nights for all time.
  • The total nights stayed is from 5 to 10 nights in the past 90 days.

Add-On Purchases

  • The add-ons purchased include any add-on for a booking in the next four days.
  • The add-ons purchased include any of the following add-ons: airport transit, spa package, or room cot for a booking in the next 45 days.
  • The add-ons not purchased include any add-on for a booking in the next 45 days.

Booking Status

  • Hotel booking status is canceled at any property in the next two days.
  • Hotel booking status is reserved at any of the following properties: hotel 1, hotel 2, from 5 to 30 days ago.
  • Hotel booking status is wait listed at any property in the past 30 days.

Travel Party Size

  • The number of guests is equal to five for a hotel booking in the next three days.
  • The number of adults is at most two for a hotel booking today.
  • The number of children is at least three for a hotel booking in the next 30 days.