Booking ETL

You can send data from your hotel booking system to Personalization using the Booking ETL data feed.

• Booking ETL File Requirements
  Learn about requirements for using the Booking ETL data feed.
• Booking ETL File Schema
  If you send data from your hotel booking system to Personalization, configure your file according to the Booking ETL file schema.
• Guidelines for Sending Multiple Identities in a Booking ETL File
  If you use the multiple identities system, you must include at least one identity attribute in the Booking ETL file. You can send multiple identity attributes for a single bookingID by adding multiple identity attribute columns in the file.
• Use the Salesforce Interactions SDK to Track Booking Transactions
  Use the Marketing Cloud Personalization module of the Salesforce Interactions SDK and configure your sitemap to track a booking transaction by mapping the order object.
• Update a Booking
  You can use the Booking ETL data feed to update booking information in Personalization, such as updating a check-in time that wasn’t in the initial booking.