Einstein Recommendations Status Console monitors the Collect Tracking Code and catalog imports for common implementation errors. View where an error occurred and the details to help resolve the issue. This feature helps ensure that the Einstein Recommendations engine receives the data necessary to power optimal Einstein Recommendations and behavioral triggers for campaigns and journeys.
Many errors or a spike in errors indicates that something has changed, such as a catalog import failed to import with new products. These changes generate errors in views, carts, and conversions because they don’t match. If there’s an issue to resolve, an alert appears in the status column. To view the error and take steps to fix the issue, click the link in the description column.
The Status Console shows incoming Collect Tracking Code data by call type.
The number of products with errors is limited to 100 SKUs. If you’re experiencing a problem with hundreds of errors, continually check for new errors because you aren’t notified when there’s an increase in errors or decrease in traffic.
- Configure Einstein Recommendations Error Email Notifications
Set up and enable email notifications in case Collect Tracking Code stops working in Einstein Recommendations.