Einstein Recommendation Scenarios

These scenarios help you produce Einstein Recommendations for email or the web in Marketing Cloud Engagement.

Tip
Tip To apply custom logic to a scenario, use Rule Manager.

Reference Item Scenarios

These scenarios require one or more specific reference items. These items typically include a value passed in a SKU or CATEGORY parameter via a recommendation call or email HTML content.

Scenario Description Catalog Field Requirement Collect Field Requirement
Bought Bought Subscribers or visitors who bought the item passed in the parameter also bought these items.

SKU

ProductCode

trackConversion

Bought Bought Merge Subscribers or visitors who bought any of the items passed in the parameter for this cart also bought these items.

SKU

ProductCode

trackCart

trackConversion

Click Bought Subscribers or visitors who clicked the item passed in the parameter also bought these items.

SKU

ProductCode

trackPageView

trackConversion

Category Bought Subscribers or visitors who viewed an item in the category attribute passed in the category= parameter also bought these items.

SKU

ProductCode

trackPageView

trackConversion

Category View Subscribers and visitors who viewed an item in the category attribute passed in the category= parameter also viewed these items.

SKU

ProductCode

ContentID

trackPageView
Search Bought Subscribers or visitors who used the search term passed in a search= parameter bought these items.

SKU

ProductCode

trackPageView

trackConversion

Search View Subscribers or visitors who used the search term passed in a search= parameter viewed these items.

SKU

ProductCode

ContentID

trackPageView
Tag The most popular item based on purchases, clicks, or views with the attribute passed in the category= parameter. When no attribute is passed, but the item parameter is included, the system chooses a reference item tag value at random.

SKU

ProductCode

ContentID

Attribute

trackPageView
Tag Intersection Most popular items with an intersection of attributes that match the attributes of the parameter value for the item viewed by the subscriber or visitor.

SKU

ProductCode

ContentID

Attribute

trackPageView
Tag Recent Newly available items with the attribute passed in the category= parameter. When no attribute is passed, but the item parameter is included, the system chooses a reference item tag value at random.

SKU

ProductCode

ContentID

Attribute

Release Date

trackPageView
Tag Enjoyed Most viewed and purchased items with the attribute passed in the category= parameter. When no attribute is passed, the system chooses a reference item tag value at random. Use at least one Collect field.

SKU

ProductCode

ContentID

Attribute

trackPageView

trackCart

trackConversion

Tag Top Rated Top rated item with the attribute passed in the category= parameter. When no attribute is passed, the system chooses a reference item tag value at random.

ContentID

Attribute

Rating

trackPageView
View Bought Subscribers or visitors who viewed the item passed in the parameter also bought these items.

SKU

ProductCode

trackPageView

trackConversion

View View Subscribers or visitors who viewed the item passed in the parameter also viewed these items.

SKU

ProductCode

ContentID

trackPageView
View View Merge Subscribers or visitors who viewed any of the items passed in the parameter for this cart also viewed these items.

SKU

ProductCode

trackPageView

trackCart

User Data Scenarios

These scenarios are based on a user’s Predictive Intelligence profile and personal site behavior.

Scenario Description Catalog Field Requirement Collect Field Requirement
Bought Bought Last Cart Subscribers or visitors who bought the last item added to the cart also bought these items.

SKU

ProductCode

trackCart

trackConversion

Bought Bought Last Purchase Subscribers or visitors who bought the item last purchased also bought these items.

SKU

ProductCode

trackConversion

Favorite Tag Most popular items with attributes that match the subscriber’s or visitor’s interest based on their affinity profile. These recommendations are based on the user’s top affinity. Returns the most popular items that match the single top tag on their weighted affinity graph.

SKU

ProductCode

ContentID

Attributes

trackPageView
Last Views Merge Subscribers or visitors who viewed any of the last 7 items viewed by this subscriber or visitor also viewed these items.

SKU

ProductCode

ContentID

trackPageView
Recently Viewed Any of the last 7 items viewed by the subscriber or visitor.

SKU

ProductCode

ContentID

trackPageView
User Affinities Recommendations based on the user’s complete affinity profile. Returns items that match the top five affinities listed in their contact profile, based on purchases, clicks, and views over time. Preference is given to items that are tagged with multiple attributes on the top five affinity list.

SKU

ProductCode

ContentID

Attributes

trackPageView
View Bought Last Cart Subscribers or visitors who viewed this item in a cart also bought these items.

SKU

ProductCode

trackPageView

trackCart

trackConversion

View Bought Last Purchase Subscribers or visitors who viewed the item last purchased by this subscriber or visitor also bought these items.

SKU

ProductCode

trackPageView

trackConversion

View View Last Cart Subscribers or visitors who viewed this item in the cart also viewed these items.

SKU

ProductCode

trackPageView

trackCart

View View Last Purchase Subscribers or visitors who viewed the item last purchased by the subscriber or visitor also viewed these items.

SKU

ProductCode

trackPageView

trackConversion

Site Data Scenarios

These scenarios are based on the collected aggregated site behavior. No information is personalized at the user level.

Scenario Description Catalog Field Requirement Collect Field Requirement
New Releases This information includes 100 items across the site where the ReleaseDate parameter is in the past 14 days. The values are sorted by newest date.

SKU

ProductCode

ContentID

ReleaseDate

trackPageView
Top Enjoyed Most popular products across the site based on a combination of viewed and purchased items.

SKU

ProductCode

ContentID

Attribute

trackPageView

trackCart

trackConversion

Top Grossing Highest grossing items in terms of total revenue generated.

SKU

ProductCode

trackConversion

Top Sellers Top selling products across the site based on units sold.

SKU

ProductCode

trackConversion

Top Views Up to 100 of the most viewed items across the site.

SKU

ProductCode

ContentID

trackPageView