Einstein Recommendations Catalog Import Statuses

Learn about statuses for a catalog import into Einstein Recommendations.

Status Definition
Checking for an Available Product The system is confirming the availability of items in your catalog.
Duplicates Found for SKUID: [number] Catalog import completed successfully but found duplicate SKUIDs.
Error Uploading File A system error prevented initial file upload. Check your file and try again.
Field Mapping Required Your catalog’s field mapping is incomplete.
Import Queued No errors were found and the import begins.
Problems: FTP Couldn’t get the file. Often an issue where an FTP password or username has changed.
Problems: Parsing Illegal quoting. Double quotes aren’t encoded. Use \x22 as the Unicode escape sequence for double quotation marks.
Successfully processed [number] items Your catalog imported successfully with a total of [number] items.
Problems: Unavailable Product The items listed aren’t available.
Processing Catalog Catalog import is in progress.
Processing errored before completion. OR Processing errored before completion on SKUID: [number] An error occurred that stopped the import. Try again.
Requires Primary Key Mapping Select a primary key in field mapping.
Successful Imported without error.
System Error There was a failure in the process of receiving queue or status messages.
Valid Imported with an error (such as a duplicate SKUID).
Validation Queued OR Validating The system is checking your catalog for errors.