Configure an Auto End-of-Lease Re-Engagement Journey

Re-engage a customer whose lease ends soon to consider a new vehicle with this Package Manager Solution.

1. To support personalization, customize the data extension with your customer data.
   1. In Contact Builder, select Data Extensions.
   2. Expand the Data Extensions folder, and select the Industry Solutions folder.
   3. Select the Finance Lease Data data extension, and add your customer’s data to the relevant fields.
2. Rename the Auto End of Lease Re-Engagement journey.
   1. Open Journey Builder and select Folders.
   2. Select the folder that you deployed to, and then select Auto End of Lease Re-Engagement.
   3. Rename the journey to reflect your brand.
3. To change the entry source from the default Finance Lease Data data extension, select the Data Extension entry event.
4. To schedule when your entry event runs, click Schedule.
5. To customize and test all the emails in the journey, use the instructions in the email templates.
6. Ensure that your appointment booking landing page updates the Vehicle_Inspection_Booked field in the Inspection Scheduled decision split.
7. Set a goal for your journey, and then activate it.