When your Marketing Cloud Engagement subscription expires, you have limited access to your account for 90 days. If you don’t renew your account within 90 days, all access is revoked.
An expired account still captures unsubscribes from messages that you sent while your account was active. If you don’t want to renew your account, we recommend that you take several actions before your account is marked inactive.
- Export and download subscriber and campaign data.
- Stop all automated or manual processes, except for processes that capture unsubscribes or export or download data.
- Cancel all scheduled sends.
- Unpublish all sites or content, except for sites or content that capture unsubscribes or export or download data.
- Uninstall, delete, or disable all API integrations, except for integrations that capture unsubscribes or export or download data.