A send blockout is a period during which your MobilePush account does not send immediate outgoing messages. This feature prevents you from beginning an immediate send or scheduling a message from the UI to be sent during a specified send blockout period. Use this feature to prevent contacts from receiving messages at inopportune times, such as when they are asleep.
Send blockout periods are set at the account level based on the time zone set at the user level. The blockout period only uses the user-level time zone and not message-specific time zones when determining whether to send a message.
Sends do not pause at the send blockout. For example, if your send starts at 9 PM and takes two hours, and your send blockout starts at 10 PM, the send continues until 11 PM, into the send blockout period.
Any send blockout time specified in the MobilePush app does not affect sends triggered by API calls, Journey Builder, Automation Studio, or location-based activities. Specify blockout times separately on the API call for your message. Any messages triggered during an API send blockout window will send after the send blockout period elapses.
- Set a MobilePush Send Blockout
Set a send blockout in MobilePush. Any existing send blockouts display in the Send Blockout section of the MobilePush Setup. - Edit a MobilePush Send Blockout
Edit a send blockout in MobilePush to enable or disable it, or to change the times of the blockout.