Set the account-level from name in Marketing Cloud Engagement.
Note If you change the from name for your account during a campaign, this change affects your
interactions and tracking information calculations. Ensure that you have no active, ongoing
campaigns running in your account before changing the from name.
- In the app switcher, hover over your name and click Setup.
- Search for MobileConnect.
- Click Edit next to From Name.
-
Enter the name.
Note The maximum is 11 characters, including information from personalization strings. MobileConnect truncates any from name longer than 11 characters.
- Save your changes.