Create a WhatsApp Limited Time Offer Message

Encourage quick action by sending limited-time offers using a WhatsApp Template message. For example, announce a flash sale with a coupon code that expires at a specific date and time, encouraging customers to purchase right away.

Required Editions

User Permissions Needed
To create messages: Marketing Cloud Administrator, Marketing Cloud Channel Manager, or Marketing Cloud Content Editor/Publisher
To manage journeys: Marketing Cloud Administrator, Marketing Cloud Channel Manager, or Marketing Cloud Content Editor/Publisher
Note
Note Limited Time Offer is supported only in accounts with Unified Messaging. For more information, contact your Account Executive.

Before you create a limited time offer message, complete these tasks.

  1. In Content Builder, select Create | Chat Messaging | WhatsApp Template Message
  2. To see your approved templates, click Browse.
  3. Click the template you want to use, and click Select.
  4. Select the language you want to use, and click Next.
  5. Enter the body text and replace the variable values.
  6. Enter when the offer expires, your preferred time zone, and a coupon code if applicable.
  7. Save your changes.

Your template message is ready to send in Journey Builder.