Configure a Wait Until Push Event Activity

Orchestrate a journey and react in real time based on whether the contact opens a push notification within a certain period. If the engagement doesn’t occur within the predefined time, you can send the contact on an alternate path.

1. Create a push notification in Journey Builder, or configure an existing Content Builder push notification.
2. Drag the Wait Until Push Event activity onto the journey canvas immediately after your configured Push Notification activity.
3. Click the Wait Until Push Event activity.
4. Click Edit in the Maximum Wait Duration tab.
5. Select your duration.
   

   Note Select a wait duration of up to 7 days or 168 hours. If the engagement event doesn't occur within this period, the contact follows the No Event path.
6. To review your configuration, click Summary.
7. Click Done.
8. Configure the rest of your journey, and then click Activate.