Configure a Wait Until In-App Engagement Activity

Orchestrate a journey and react in real time based on whether the contact interacts with an in-app message within a certain period. If the engagement doesn’t occur within the predefined time, you can send the contact on an alternate path.

1. Create a push notification in Journey Builder, or configure an existing Content Builder In-App Message.
2. Drag the Wait Until In-App Engagement activity onto the journey canvas immediately after your configured In-App Message activity.
3. Click the Wait Until In-App Message Engagement activity.
4. Select one of these engagement types to listen for.
   • Display
   • Dismiss
   • Button Click
5. Click Edit in the Maximum Wait Duration tab.
6. Select your duration.
   

   Note Select a wait duration of up to 7 days or 168 hours. If the engagement event doesn't occur within this period, the contact follows the No Event path.
7. To review your configuration, click Summary.
8. Click Done.
9. Configure the rest of your journey, and then click Activate.