Use this feature to locate a contact in a running or stopped journey and view the path they took within the last 30 days. From here, you can determine where a contact is in a journey and if they exited a journey early or finished a journey. You can also remove the contact from any point in the journey.
From the Journey History dashboard:
- Click the History tab.
- On the right side of the record, click the arrow of the contact path that you want to see.
- Select Open in Journey Health from the dropdown.
A Journey Health tab opens. You can view the contact’s path, last known location, and status.