View a Contact’s History on the Journey History Dashboard

You can view a contact’s journey history on the Journey History dashboard. Results are shown for the previous 30 days by default.

From the Journey History dashboard:

  1. Click the History tab.
  2. On the right side of the record, click the arrow of the contact path that you want to see.
  3. Select Filter by contact key from the dropdown.

The Contact Key is displayed in the Filters panel. The history page is refreshed and shows Contact Key records.