Use a Journey Builder Join activity to bring contacts from two or more paths into a single path.
-
Drag the activity endpoint to the point on the destination path where contacts join
it.
To indicate where path contacts come from and which path they're joining, the join activity is represented by its original path and destination path.Note When a Join merges branches with immediate outcomes, the canvas defaults to the Yes (shortest) path.
- To name the activity, hover over it, and enter a name.
-
To remove a single join activity from a destination path, hover over the activity on its
original path, and click
.
- Hover over the point on the destination path where multiple join activities meet to remove multiple joins.
- Select the paths that you want to disconnect and confirm.
- Hover over the point on the destination path where multiple joins meet. Then click Delete.