Configure a Join Activity

Use a Journey Builder Join activity to bring contacts from two or more paths into a single path.

  1. Drag the activity endpoint to the point on the destination path where contacts join it.
    To indicate where path contacts come from and which path they're joining, the join activity is represented by its original path and destination path.
    Note
    Note When a Join merges branches with immediate outcomes, the canvas defaults to the Yes (shortest) path.
  2. To name the activity, hover over it, and enter a name.
  3. To remove a single join activity from a destination path, hover over the activity on its original path, and click edit button.
  4. Hover over the point on the destination path where multiple join activities meet to remove multiple joins.
  5. Select the paths that you want to disconnect and confirm.
  6. Hover over the point on the destination path where multiple joins meet. Then click Delete.