Use Transactional Reconciliation in Journey Builder

Journey Builder can use Transactional Reconciliation to monitor the outcome of transactional emails sent within a journey. When enabled, Marketing Cloud Engagement monitors messages and assigns a final disposition (Sent or Not Sent) based on delivery signals during the expiration window.

To use Transactional Reconciliation in Journey Builder, you must:

• Create a data extension from the Sendable_Reconcilable_Data_Extension template.

• Enable High-Throughput Sending (HTS) in your business unit.

For more information see, How Transactional Reconciliation Works and Create a Sendable Data Extension for Transactional Reconciliation.

Note You can use Transactional Reconciliation only for transactional sends, and not for commercial or promotional email classifications.

1. In Journey Builder, open the journey and select the Email.
2. Select the email message.
3. Click Delivery Options.
4. You can see the Transactional Reconciliation section.
5. Select the Reconcilable checkbox.
6. Specify the Reconciliation Expiration Time in hours.
7. Save the activity and publish the journey.