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Schedule an Audience

To determine how often Journey Builder admits contacts from an audience, set a schedule. To prompt the schedule tile to appear, configure an entry source.

The schedule doesn’t start until the journey is activated. If contact records are being evaluated when the next scheduled run begins, that run is skipped. Remaining records are processed in the next run.

  1. Click Schedule.
  2. To determine when and how often the journey admits contacts, select a schedule type.
  3. Choose when MobileConnect contacts enter the journey.
    1. When you select Run Once, choose to evaluate contacts one time at activation or at a specific date and time.
    2. When you select Recurring, specify a start date when contacts enter the journey, how frequently contacts are evaluated for admission, and how many times they’re evaluated.