Permissions for Journey Builder

Marketing Cloud Engagement user permission settings supersede user permissions granted in the Journey Builder app. Review the list of permissions required to access these features in Journey Builder.

Features Required Marketing Cloud Engagement Permission
  • Decision Split
  • Wait by Attribute
  • Email > Subscribers > Data Extension > View
  • Salesforce Marketing Cloud Engagement > Contacts > Read Contact Data
  • Update Contact
  • Email > Subscribers > Data Extension > View
  • Email > Subscribers > List > View
Engagement Split
  • Email > Content > Email > View
  • Content Builder > Assets > View

Entry Sources

  • Data Extension
  • API Event
  • Transactional API Event
  • Contact Event
  • Email > Subscribers > Data Extension > View
  • Email > Subscribers > List > View
  • Salesforce Marketing Cloud Engagement > Contacts > Read Contact Data
  • Goal
  • Exit Criteria
  • Default Email
  • Default Mobile Number
  • Email > Subscribers > Data Extension > View
  • Salesforce Marketing Cloud Engagement > Contacts > Read Contact Data
Test a Journey Email > Subscribers > Data Extension > View
Create Journey Templates Content Builder > Asset > Create

For more details about the permissions granted with user roles in Journey Builder, see Journey Builder Roles and Marketing Cloud Engagement Roles.