View metrics for sent Single Send journeys in the Recent Single Sends tab of the Journeys Dashboard in Journey Builder.
In Journey Builder, go to the Journeys Dashboard, and click Recent Single Sends.
Note The number under each activity reflects the contacts who entered the journey. To review
more detailed analytics, click the activity.
Note There’s a 1-hour delay for these metrics.
- Journey: The name of the journey
- Status: Shows that the journey is sent
- Channel: The type of message sent
- Sent Date: When the journey was sent
Each channel displays different metrics. Metrics not specified for a channel remain blank.
- Delivery: The number and percentage of messages sent minus the number of bounces
- Opens: The number and percentage of unique opens, excluding duplicate opens for a single contact
- Clicks: The number and percentage of unique clicks, excluding duplicate clicks for a single contact
- Bounces: The number and percentage of messages that bounced
- Unsubscribes: The number and percentage of unsubscribes
Push
- Delivery: Number of messages sent to mobile devices
- Opens: Number of unique opens for the message, excluding duplicate opens for a single mobile device
SMS
- Delivery: Number of messages sent to mobile devices
- Clicks: The number and percentage of unique clicks, excluding duplicate clicks for a single contact