View Recent Contacts by Activity

View up to 30 days of contacts processed in any non-wait activity in any active, stopped, or paused journey in Journey Builder. Expand for a detailed view to identify trends in contact success and error rates to troubleshoot and resolve issues more quickly.

  1. To view a summary of contacts processed in a non-wait activity, click the contact count below the activity.
  2. To open the detail view drawer, click View Contact Details.
  3. To see the list of individual contacts, click View Details.

View Contact Activity on the Journey History Dashboard

  1. Locate the Activity ID on the History Dasboard or the journey canvas.
  2. Click on the funnel icon to and paste the Activity ID into the Search Activity IDs… search box.