Entry Results

Use this page to understand and gauge the flow of contacts into a journey in Journey Builder. This page also shows the journeys that use this entry source under Journey Usage. View a list of contacts that weren’t accepted and an explanation by clicking View Rejected Contacts.

After a journey is activated, click View Event Results to access the journey's entry results over the previous 30 days. You can view these results on the page:

Subheading	Description
Entry Source Evaluation	Pending Evaluation	These contact records are waiting to enter the queue for evaluation against the entry source filter (if the entry source includes a filter). This section is only visible when contacts are pending.
Entry Results for the last 30 days	Contacts Evaluated	Total number of contacts evaluated for journey entry. A data extension entry event with a filter logs only contacts that meet the entry criteria, so a low or zero count means that the contacts didn't meet the criteria. An API or legacy contact event logs all contacts, including those that don't meet the entry criteria.
	Contacts Accepted	The number of contacts that met entry criteria and were admitted to the journey.
	Rejected Contacts	The number of contacts that weren’t accepted into a journey. This section also includes failed event statuses, such as contacts failing on an Email activity, failing on an Update Contact activity, or meeting the goal or exit criteria. A data extension entry event doesn't log the contacts that don't meet the criteria. An API or legacy contact event logs contacts that don't meet the entry criteria with the status `DidNotMeetEntryCriteria`.

Entry Results

See Also