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Create a Shared Template

Create a shared template from a journey that you created in Marketing Cloud Engagement Journey Builder.

This feature isn’t supported in Single-Send journeys.

Tip
Tip When you share a template, wait and random split activities are configured when the template user opens the template. Entry sources and some activities aren’t configured when others use this template.

To allow sharing, ask your admin to enable the Across Enterprise Sharing admin setting for your business unit.

  1. Open the journey in edit mode and click the down arrow.
  2. Click Save as Template.
  3. Click Define Template Info.
  4. Enter a name and description. You can include instructions for other users.
  5. To share the template with all business units in your enterprise, click and enable Sharing.
  6. Click Summary.
  7. Click Create Template.
  • Share a Template
    Users with Create/Edit permission in Journey Builder can share the template when they create or edit it.
  • Edit a Shared Template
    Users with Create/Edit permission in Journey Builder can edit a shared template. Existing journeys created from the template are not affected.
  • Delete a Shared Template
    Users with Create/Edit permission in Journey Builder can delete shared templates from a business unit. When you delete a shared template, it is no longer available to any business unit. Existing journeys created from the template are not affected.