To save time, you can copy decision split paths in Journey Builder. After you make a copy, edit the attribute values to make it distinct from other paths. You can't activate a journey when two decision split paths are configured identically.
- Click the activity on the canvas.
- Click Edit.
- To copy a path, click Copy.
- To make it distinct from other paths, change the configuration of the path’s activities.
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Click Done.
Note The Done button is disabled until all paths in the split are unique.
Example A marketer wants to send targeted communications to military service members based on
their branch affiliation. The marketer uses a data extension that includes a contact attribute
that contains each branch of the military. When configuring the split, the marketer drags the
Military Branches attribute into the filter expression. In this example, the marketer
standardized the list of values available in the dropdown menu by configuring restricted values.
So the marketer selects Army and configures the rest of the path. After configuring the first
path, the marketer follows the steps to make a copy and configure it for the Navy. Then the
marketer repeats the process to configure paths for the other branches of the military.