Create a Contact Activity in Journey Builder

Create a Sales or Service Cloud contact through the Contact Activity in Journey Builder.

1. Drag the Contact activity onto the canvas, and click Configure.
2. Click Create New.
3. Map the contact object fields using a static value, Marketing Cloud Engagement attributes, or fields from other Sales or Service Cloud objects in the journey.

   Some fields are required.

4. Optionally, enter a name, and then save.