Journey Builder includes an administrative interface that is accessed by clicking links in the top navigation.
- Use Entry Sources to view performance and analytics data for entry sources and to create and configure Shared Entry Events.
- Use Contacts to track individual contacts by their ContactKey, Journey, Event, and more.
Note Permissions are required to access to the Entry Sources and Contacts links.
- Journey Testing
Use Journey Builder’s test feature to confirm that a Marketing Cloud Engagement journey behaves as expected. When you use a data extension as the entry source, you can configure a test to simulate a journey with real contacts. But the classic test mode is available with any entry source. - Organize Your Journeys
Organize your journeys in folders so they’re easy to access. You can add a journey to a folder when you create and save it. Or drag one or more journeys from the dashboard into a folder. - Copy a Marketing Cloud Engagement Journey
Use the Journey Builder copy feature to duplicate a journey. A copy is created in draft mode and doesn’t include statistics from the original journey version, but it does include the original entry source, goal, and activity flow. - Delete a Marketing Cloud Engagement Journey
Remove drafts and journeys you no longer need from Journey Builder. If a journey is running or finishing, stop it before you delete it. - Journey Tags
Use journey tags to organize your journeys in Journey Builder and make them easily searchable. - Show and Hide Journey Builder Tips
You can show or hide Journey Builder's in-app user tips in Marketing Cloud Engagement. Tips are available for new and returning users and are on by default. - Validate a Journey in Journey Builder
When you create or edit a journey, use validation to fine-tune the journey. Validation confirms that the journey’s components are configured correctly and work as planned. - Journey Versions
Manage multiple versions of customer journeys in Journey Builder. Configure a new journey version to change journey activities without affecting contacts in the current journey version.