Create an Account Activity in Journey Builder

Create a Sales or Service Cloud account activity in Marketing Cloud Engagement.

  1. In Journey Builder, drag the Object activity onto the canvas and click Configure.
  2. Select Create New.
  3. Select fields from the Account object and assign them values.
    Use static values, Marketing Cloud Engagement attributes, or fields from other Sales or Service Cloud objects.
  4. Enter a name, and save your changes.