If you have administrative rights in GroupConnect, you can edit or deactivate LINE channels within the Setup app.
Important Before you deactivate a LINE channel, ensure that there are no active
journeys or automations on the channel. Deactivation of a LINE channel with active journeys or
automations causes errors. Once a channel is deactivated, it cannot be reinstated.
- In the app switcher, hover over your name and click Setup.
- Search for GroupConnect.
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To edit the name or other values of a LINE channel, click the channel and make your
edits.
Note You can’t edit the channel ID. If there’s a mistake in the channel ID, deactivate the channel and create another one.
- To deactivate, click the down arrow next to the channel and click Deactivate.
- To complete deactivations, click Confirm on the warning message that displays.