Email Send Error Codes

Review error codes generated in Email Studio triggered emails.

Note Where possible, we changed noninclusive terms to align with our company value of Equality. We maintained certain terms to avoid any effect on customer implementations.

Note Some error codes don’t display in the Send Log. You can find some of the error codes in the Not Sent report.

Error Code	Name	Description
1	Unsubscribed	Subscriber’s status is unsubscribed.
2	Held	Subscriber’s status is held.
3	Partner Unsubscribed	Subscriber’s status in the partner system is unsubscribed.
4	Missing Email Address	Subscriber doesn’t have an email address.
5	Invalid Email Address	Subscriber’s email address isn’t valid.
6	Duplicate Email	Subscriber’s email address matches another subscriber’s.
7	Invalid Subscriber ID Provided	Invalid subscriber ID.
8	Missing Subscriber ID	Missing the subscriber key and subscriber ID.
9	Missing Owner ID	Missing the ID for the child client account in this enterprise account.
10	Missing Required Attributes	Missing required attributes for the subscriber.
11	No AllSubscribers List Entry	Subscriber isn’t on the AllSubscribers list for the account.
12	Invalid Owner ID Provided	Child client account isn’t a member of the enterprise account.
13	Subscriber Key Mismatch	The stored subscriber key doesn’t match the subscriber key provided. Check the subscriber key you provided against the one in Marketing Cloud Engagement and try again.
14	Email Address Mismatch	The stored email address doesn’t match the email address provided. Check the email address you provided against the one in Marketing Cloud Engagement and try again.
15	Unspecified Error	Subscriber didn’t pass validation. Contact your account executive.
16	Invalid Attribute Value	Subscriber attribute value doesn’t match the attribute type.
17	Attribute Value Max Length Err	Subscriber attribute is too long for the given attribute size limit.
18	Invalid Attribute Value Count	Number of subscriber attributes doesn’t match the expected count.
19	Missing Required Fields	Missing required data extension fields for the subscriber.
20	Invalid Field Value	Data extension field value doesn’t match the field type.
21	Duplicate Data Extension Row	You can’t insert a duplicate row into the triggered send data extension.
22	Data Extension Insert Failed	Failed to insert a row into the triggered send data extension.
23	Domain Exclusion	Subscriber excluded by a domain exclusion list.
24	List Detective Exclusion	Subscriber excluded by List Detective.
25	Subscriber Blacked Out	Subscriber is blocked out. The triggered send will be rescheduled.
26	Build Email Error	An error occurred when attempting to build an email for the subscriber.
27	Suppression List Exclusion	Subscriber excluded by a suppression list.
28	Opt Out List Exclusion	Subscriber excluded by an opt-out list.
29	Missing Subscriber Key Value	Subscriber key value is null or empty.
30	Subscriber Key Too Long	Subscriber key value is too long. Enter a key that is 255 or fewer characters.
31	List Level Opt Out	Subscriber opted out of the list.
32	Missing SendGroupID	Missing required SendGroupID for the subscriber.
33	Account Level Opt Out	Subscriber is globally unsubscribed at the account, enterprise, or business unit level.
34	Missing Message File Name	Missing SMTP subscriber message file name.
35	Invalid EmailAddressID	Missing or invalid EmailAddressID for the subscriber supporting data privacy.
36	Invalid Business Unit	Subscriber isn’t a member of the enterprise business unit and is excluded by the business unit filter.
37	Queued Transaction Deleted	Message’s queued transaction is deleted.
38	Invalid SalesforceID	Invalid SalesforceID for the subscriber key. Don’t use case-sensitive SFID values because SalesforceIDs aren’t case-sensitive.
39	Subscriber Queue Cleared	Queued unsent subscribers are cleared from the queue.
40	Subscriber Deleted	Subscriber or contact is deleted and can’t be added to Engagement.
41	Duplicate Subscriber	Subscriber is a duplicate of a recent send.
42	Restricted For Processing	Subscriber or contact is restricted for processing.
43	Subscriber Request Expired	Expired triggered send request to the subscriber or contact.
44	Unprovisioned Country	Subscriber's mobile number has an unprovisioned country code.
45	Invalid Mobile Number	Subscriber's mobile number isn’t valid.
46	Message Render Failure	Subscriber's message didn’t render properly.
47	Address Not Found	Subscriber's mobile address not found.
48	Send Failure	Message to the Subscriber failed to send.
49	Message Expired	Message has expired and can’t be sent at the current time.
50	Invalid Send Time Data	Request has invalid send time data and can’t be sent.
51	Message Too Long	Message is too long and can’t be sent.
52	Message Too Short	Message is too short and can’t be sent.
53	Invalid Character for Encoding	Message contains characters that are invalid for the specified encoding.
54	Validation Error	There’s a validation error when evaluating the message.
55	Feedback Loop	Message is configured such that it could result in a feedback sending loop and won’t be sent.
56	Token Resolution Failure	Request to resolve a token to a destination address failed.
57	Decryption Failure	Attempt to decrypt a field failed.
100	Error	An error occurred when building the email for the subscriber.
101	Failure	Failed to send email to the subscriber.
102	Excluded	Excluded by the send-time filter.
103	Message Build Error	An error occurred when building the subscriber message.
104	Recursive Script Error	A submitted script contains a self-reference that can lead to an infinite recursion.
105	Invalid Send Time Data Error	Invalid send-time data XML.
106	Missing Send Data Extension Source Row Error	Missing source row for the subscriber in the data extension send source.
107	Missing Subscriber Data Error	Missing members_ source row.
108	Missing List Subscriber Data Error	Missing tblListSub source row.
109	Missing Subscriber Key Error	Missing subscriber key.
110	Invalid Email Address Error	Invalid subscriber email address.
111	Script RaiseError	Subscriber is excluded by a RaiseError function call.
112	Empty HTTPGet Return Error	An HTTPGet request for the subscriber returned an empty result.
113	Empty HTTPGet Function Return Error	An HTTPGet function request for the subscriber returned an empty result.
114	Missing SFID Error	Missing subscriber’s Salesforce ID.
115	Missing SF Data Error	Missing subscriber’s Salesforce data.
116	Missing SF Subscriber Data Error	Missing subscriber’s SF Subscriber row.
117	Could Not Resolve Secure Email Token	The account is configured for secure email addresses, but the secure email address token for the subscriber couldn’t be resolved.
118	Global Unsub	Email address is on the Global Unsub list.
119	Partner Unsub	Email address is on the Partner Unsub list.
120	List Detective Exclusion	Email address was excluded by List Detective.
121	Processed By Paired Member	The alternate job in the highly available job pair processed the subscriber.
122	SMTP File Not Found	Can’t find file containing the subscriber’s SMTP message.
123	SMTP File IO Error	Can’t read file containing the subscriber’s SMTP message.
124	SMTP File Format Error	Invalid format for the file containing the subscriber’s SMTP message. Use a valid format.
125	Decryption Failed	Can’t decrypt an encrypted field on the sendable data extension.
126	Message Volume Limit Exceeded	Exceeded account email volume limit. Can’t process subscriber.
127	Empty Subject	The resolved email subject for the subscriber is empty.
128	Resolved Email Body Too Short	The resolved email body for the subscriber is too short.
129	Phone Number Validation Failed	Phone number failed validation at send time.
130	Payload Exceeds Maximum	Payload is too large.
131	Link Data Exceeds Maximum Size	Compressed job subscriber link data is too large. Link database storage capacity is 256,000.
132	Invalid CC Email Address Error	Invalid resolved CC email address for the subscriber.
133	Invalid BCC Email Address Error	Invalid resolved BCC email address for the subscriber.
134	Subscriber Deleted	Can’t send because subscriber or contact is being processed for deletion.
135	Restricted For Processing	Can’t send because subscriber or contact is restricted for processing.
136	Subscriber Key Mismatch	Subscriber key or contact key doesn’t match the send data extension subscriber key.
137	Subscriber ID Mismatch	Subscriber ID or contact ID doesn’t match the send data extension subscriber ID.
138	Exceeded Expiration Policy	Expired triggered send request to the subscriber or contact after 72 hours have passed from the time the request is written to the triggered send queue.
139	Timedout In Queue	Triggered send request to the subscriber or contact has timed out while waiting in the queue.
140	Unverified From Email Address	Unverified From email address.
141	V2 Triggered Send Deleted From Queue	Subscriber deleted by the CLEAR_TS_QUEUE slot worker.
1000	Unsubscribed List	Subscriber excluded from the send because subscriber is unsubscribed from the list.
1010	Unsubscribed Master	Subscriber excluded from the send because subscriber is unsubscribed from the client All Subscribers list.
1020	Unsubscribed Global	Subscriber excluded from the send because subscriber is globally unsubscribed from Marketing Cloud Engagement.
1030	Held	Subscriber excluded from send because subscriber is in held status.
1040	Deleted	Subscriber excluded from send because subscriber is deleted.