Want to clean up your business units? You can remove a business unit as long as none of its journeys are enabled as a Quick Send or in use by a campaign.
To remove a business unit:
- In Salesforce, navigate to Distributed Marketing Administration.
- Navigate to the Business Unit section.
- Under Business Units, locate the business unit you want to delete.
- Click the dropdown on the right side of the row, and choose Delete.
- When prompted, click Delete.
Note If the business unit is successfully deleted, you get a success notification. Otherwise, you get a notification explaining why the business unit can't be deleted.
Note You can create reports that show which campaigns or Quick Send messages are connected to
business units. Create a report on the Campaign or Quick Send Message object, and define a
filter where field Linked Business Unit isn't equal to NULL. Then add other fields like Message
Name or Campaign Name to help provide context. To enable reporting on the Quick Send Message
object, edit the object in Object Manager, and then enable Allow Reports.