Send a Message from a Quick Send Message Record

Send a single message to a single contact, lead, or person account from a Quick Send Message Record.

Required Editions

User Permissions Needed
To use Quick Send: DM Administrator License permission set and Administrator permission (mcdm_15 namespace) or DMStandard License permission set and Standard permission (mcdm_15 namespace) is required.
  1. In Salesforce, navigate to a Quick Send message record.
  2. In the Audience component, select the Single Send tab.
  3. Search for and select a single contact, lead, or person account.
  4. Click the pencil icon.
  5. Optionally, customize the message.
    Note
    Note Your organization determines the content you can customize, so there’s a chance you can’t modify some messages. You can still send the message.
  6. To send the message, click Send.
    Note
    Note If your organization uses manual approvals, there’s a Submit button to click instead. Your message sends after it’s approved.