Set the maximum number of campaign members that can be sent to at once when performing a Segmented Send. Reducing the number of individuals included in segments can help improve performance for customers who have backend processes based on campaigns or campaign members. If your organization uses Bulk Send, the batch cap doesn’t apply.
| User Permissions Needed | |
|---|---|
| To administer the campaign send audience batch cap: | DMAdministrator License permission set and Administrator permission (mcdm_15 namespace) |
To define the audience batch cap, follow these steps:
- In App Launcher, search for and select Distributed Marketing Administration.
- In the Configuration section, select Compliance & Approvals.
-
In the Campaign Send Audience Batch Cap section, enter from 1 through 500.
Note If manual approvals are enabled the maximum number of individuals that can be sent to at once in the campaign decreases. Results can vary, but 200 is likely the max when approvals are on. - Click Apply Changes.
Example Define a campaign batch cap of 300. When users perform a segmented send, they can select,
personalize, and submit up to 300 campaign members at once.