View your journey and WhatsApp message performance data. View breakdowns by day of the
week, WhatsApp business account, WhatsApp channel name, Journey name, Journey version, and Journey
activity name.
Required Editions
| Available in: Intelligence Reports and Intelligence Reports Advanced |
You can filter the journey performance by WhatsApp dashboard by:
- Send date
- Business unit
- Campaign
- WhatsApp business account
- WhatsApp channel name
- Journey name
- Journey version
- Journey activity name
After you select the filters, click Apply.
The journey performance by WhatsApp dashboard contains these sections.
- Journeys & Activities — A pivot table that shows how your journeys
performed according to measurements. Use the pivot table to compare your journey performances.
- Breakdowns—An in-depth analysis of the measurement that you selected.
- By Day of the Week—A table that shows how the selected measurement
performed for each day of the week. This table can help you determine the best day to optimize
your push notifications.
- By Locale—A pie chart that shows the selected measurement divided by
the mobile operating system.
- By Conversation type—A table that shows how each measurement
performed per conversation type.
