Update Field-Level Security

To send Marketing Cloud emails through Marketing Cloud Connect for Marketing Cloud Engagement, you must make the email opt-out field visible on leads and contacts.

  1. In Sales or Service Cloud, go to Setup.
  2. Click Customize under Build.
  3. Click Contacts.
  4. Click Fields.
  5. Click Email Opt Out.
  6. Click Set Field-Level Security.
  7. Enable Visibility for all applicable profiles.
  8. Save.
  9. Click Customize under Build in the Setup menu.
  10. Click Leads.
  11. Click Fields.
  12. Click Email Opt Out.
  13. Click Set Field-Level Security.
  14. Enable Visibility for all applicable profiles.
  15. Save.
Configure CRM - Step 3