Manage Data Storage

Use Tracking Data Cleanup to manage the storage of Marketing Cloud Connect for Marketing Cloud Engagement tracking data in Sales or Service Cloud. Managing storage data helps reduce data storage costs.

Note Tracking data only shows for emails that are older than the expiration date. This date is set based on the Number of Days to Track field in Marketing Cloud Connect configuration. For example, if you enter 200 for Number of Days to Track, tracking data isn’t available to manage until 200 days after the email send date. Tracking generated by a Triggered Send Definition is not included in this tool.

1. In Sales or Service Cloud, navigate to the Marketing Cloud tab.
2. Click Configure Marketing Cloud Connector.
3. Click Tracking Data Cleanup.
4. Select the tracking data to delete.
5. Click Delete Selected Tracking Data.
   

   Note To delete all tracking data, click Delete All Tracking Data.
6. In the dialog box, select the types of data to delete.
   

   Tip Individual Email Results provides email performance information at the Contact or Lead level. Aggregate Link Details provides a comprehensive summary of email send statistics.
7. If needed, select a filter option to delete tracking information for Individual Email Results.
8. To receive confirmation of the data cleanup, add email addresses.
9. Confirm that you understand that this action permanently deletes the selected send tracking data.
10. Click Delete.

    If you added email addresses, Marketing Cloud Connect sends a confirmation after the tracking data cleanup completes.