Find related lists to help track the triggered sends through Marketing Cloud Connect for Marketing Cloud Engagement.
Triggered sends are listed in multiple places within the Sales or Service Cloud and Marketing Cloud Connect for tracking.
- Individual Email Result related list on the contact or lead record of the Sales or Service Cloud
- Individual Email Result and Aggregate Link Level Details related lists on the Triggered Send Definition
Triggered sends created in the Sales or Service Cloud return tracking from Engagement to Sales or Service Cloud. Triggered sends created in Engagement don’t return tracking to Sales or Service Cloud. For example, an API call to Engagement doesn’t return tracking to Sales or Service Cloud.
Tip View a thumbnail preview of triggered sends on the Individual Email Results
record. Previews include triggered sends created with Content Builder after the 209
managed package release. Thumbnails don’t include rendering of any personalization or
AMPscript.