Assign Business Units

For Marketing Cloud Engagement Enterprise 2.0 accounts, assign applicable business units to the Marketing Cloud Engagement API user. The Marketing Cloud Connect API user’s business unit access in Engagement determines which business units are available for use within Sales or Service Cloud.

Note If your Engagement account isn’t Enterprise 2.0, proceed to the next topic. Not sure what type of account you have? Review Marketing Cloud Engagement editions to learn your account type or talk to your account representative.

1. In Engagement, go to Email Studio.
2. Click Admin.
3. Click My Users.
4. Select the Marketing Cloud Engagement API User.
5. Click Manage Business Units at the top of the Users table.
6. Ensure that the selection under Default Business Unit is the top-level business unit.
7. In the Associated Business Units section, select all business units to be used with Marketing Cloud Connect.
8. Save the changes to the Marketing Cloud Engagement API User.

Note Repeat this process when creating business units in the future for use with Marketing Cloud Connect.