To view your message send and receive history from MobileConnect SMS sends, query the _SMSMessageTracking data view. Information from this query relates to the owner of a private short code or long code. Query information can also relate to a client by using a shared short code to which the subscriber has opted in.
Identify the name of the SMS message that you want to check on the MobileConnect Overview page.
1. To retrieve the MessageID, click the message name.
2. On the message Overview page, note the URL.
3. Copy the Base64 encoded text.
4. Use an online Base64 decoder to decode the Base64 encoded text. The format of an encoded message is {val}:{val}:{val}. The first value is the MessageID. For example, if the result is 65:78:0, the MessageID is 65.
Sample URL: https://mc.s10.exacttarget.com/cloud/#app/MobileConnect/Mobile/%23!/message/view/NjU6Nzg6MA
Sample Base64 encoded text: NjU6Nzg6MA
Considerations
- Dates and times are stored in Central Standard Time. Daylight Savings Time isn’t observed.
- Code and keyword values are currently represented as a static GUID.
- There are some cases where MobileConnect has no subscriber ID. For example, if a net new number texts STOP, a contact isn’t created, but a record is logged.
- For shared codes, the delivery statuses shown in this data view only confirms delivery to the aggregator via the status code of 2000. The shared codes delivery receipts are returned to the Marketing Cloud Engagement account that owns the code.
- Use the _SMSSubscriptionLog data view for Unsub, OptIn, and OptOut data.
- If you don’t name your activity in Journey Builder, your content name serves as your activity name.
- This data view retains data indefinitely. To improve query performance and limit the results, use WHERE conditions when retrieving a large amount of data.
- The JBDefinitionID field corresponds to the VersionID in the Journey Data View.
Columns
| Name | Description | Data Type | Data Extension Data Type | Nullable |
|---|---|---|---|---|
| MobileMessageTrackingID | Unique ID for tracking information related to the sent message | bigint | Decimal (19, 0) | |
| EID | Enterprise ID number for the sender | bigint | Decimal (19, 0) | X |
| MID | Member ID | bigint | Decimal (19, 0) | X |
| Mobile | Mobile number for the subscriber | varchar(15) | Phone | |
| MessageID | Mobile message ID | int | Number | |
| MessageTypeID | Identifies the type of message for the tracking record. Returns 0 when undefined. | int | Number | |
| KeywordID | Unique identifier for the keyword | unique identifier | Text | X |
| CodeID | Unique identifier for the SMS code | unique identifier | Text | X |
| ConversationID | Not used (legacy) | bigint | Decimal(19,0) | X |
| ConversationStateID | Unique identifier that correlates mobile originated (MO) and mobile terminated (MT) messages as a single conversation | unique identifier | Text | X |
| CampaignID | The SMS campaign tied to the record | int | Number | X |
| Sent | If the message was sent (1 = true, 0 = false) | tinyint | Boolean | |
| Delivered | If the message was delivered (1 = true, 0 = false) | Boolean | X | |
| Undelivered | Whether the message was delivered successfully or not (1 = true, 0 = false) | bit | Boolean | X |
| Outbound | If the message was outgoing (1 = true, 0 = false) | bit | Boolean | X |
| Inbound | If the message was incoming (1 = true, 0 = false) | bit | Boolean | X |
| CreateDateTime | The date and time the tracking record was created | smalldatetime | Date and time | |
| ModifiedDateTime | The date and time (in Central Standard Time) the tracking record was modified | smalldatetime | Date and time | |
| ActionDateTime |
The actual date and time a delivery or non-delivery event was received by Marketing Cloud Engagement. Timestamps for delivery receipts aren’t indicative of when a message was received on a handset. The SMS industry doesn’t support read receipts, and the data returned in this view are based on when a delivery receipt is returned to our system. |
smalldatetime | Date and Time | |
| MessageText | The text of the message | nvarchar(160) | Text | X |
| IsTest | If the message was a test message | bit | Boolean | |
| MobileMessageRecurrenceID | The ID of the recurrence schedule for the message. Can be used for troubleshooting send issues. | bigint | Decimal (19, 0) | X |
| ResponseToMobileMessageTrackingID | The tracking ID of the response to the message | bigint | Decimal (19, 0) | X |
| IsValid | If the message is valid | bit | Boolean | X |
| InvalidationCode | Invalidation code for the message | smallint | Number | X |
| SendID | The send ID number for the SMS send | bigint | Decimal (19, 0) | X |
| SendSplitID | If the message was split, the ID of the split | bigint | Decimal (19, 0) | X |
| SendSegmentID | The ID of the segment tied to the message | bigint | Decimal (19, 0) | X |
| SendJobID | The job ID for the SMS send | bigint | Decimal (19, 0) | X |
| SendGroupID | The group ID for the SMS send | bigint | Decimal (19, 0) | X |
| SendPersonID | The sendperson ID for the SMS send | bigint | Decimal (19, 0) | X |
| SubscriberID | The subscriber ID for the affected subscriber. This number represents the unique ID for each subscriber record | bigint | Decimal (19, 0) | X |
| SubscriberKey | The subscriber key for the affected subscriber | nvarchar(254) | Text | X |
| SMSStandardStatusCodeId | SFMC delivery status code | int | Number | X |
| Description | Detailed description of the status code | nvarchar | Text | X |
| Name | The name of your message | nvarchar | Text | X |
| ShortCode |
The short code or long code used to send your message The ShortCode column isn’t populated for inbound and MT sends. View the associated code in the CodeID column instead. |
nvarchar | Text | X |
| SharedKeyword | The keyword used in your message | nvarchar | Text | X |
| Ordinal | Represents the parts in a multi-part message. Represented in ascending order starting at 0. | tinyint | Number | X |
| FromName | From Name that an individual message was deployed with. Maximum length: 11 characters | nvarchar | Text | X |
| JBActivityID | Unique identifier for the journey activity the message was deployed from | unique identifier | Text | X |
| JBDefinitionID | Unique identifier for the journey a message was deployed from | unique identifier | Text | X |
| SMSJobID | Unique identifier for each SMS job triggered in MobileConnect | unique identifier | unique identifier | X |
| SMSBatchID | Identifies a batch associated with an SMS send | bigint | Decimal (19, 0) | X |
| SendDateTime | The date and time the message was sent to the aggregator. This value is accurate to the second and is displayed in Central Standard Time (CST). | datetime2(3) | Date and time | Yes |
| DeliveredDateTime |
The date and time when Marketing Cloud Engagement received the delivery event. This value is accurate to the second and is displayed in Central Standard Time (CST). The field gets populated only for successfully delivered messages. It's empty for all other statuses, including carrier-level acknowledgments, failures, or undelivered messages. |
datetime2(3) | Date and time | Yes |