Refresh a Send Time Preview

After you create a preview of a data extension in Marketing Cloud Engagement, you can refresh it to find out if Einstein’s optimal send times have changed.

If you build a preview while a different preview is building or refreshing, the refresh process stops. When you delete the data extension that a preview is based on, you can’t refresh the preview.

  1. In Marketing Cloud Engagement, select Einstein.
  2. Click Einstein Overview.
  3. Click Preview.
  4. Click a completed preview to refresh.
  5. Click Refresh.
    The preview starts building. You can navigate away while the build is in progress and return at any time.
  6. When the progress indicator reads Complete, click the preview to see a graph showing the optimal sending hours that Einstein identifies for this data extension’s contacts.