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Add an Organization-Wide Email Address

Promotion launch emails are sent to the promotion’s eligible audience from an organization-wide email address. The admin works with the marketing manager to decide the name and address of the email that’s used to send the emails. Then, the admin has to add the email as an organization-wide email address.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions with Real-Time Offer Management
User Permissions Needed
To create an organization-wide address Modify All Data
  1. From Setup, in the Quick Find box, enter Organization-Wide Addresses, and then select Organization-Wide Addresses.
  2. Click New.
  3. Enter the display name and email address of the organization-wide email address.
  4. Select the purpose of the organization-wide email address.
  5. Save your changes
Example
Example

You can set the display name and email address as per the name of the promotion.

See Also