The Salesforce Marketing Cloud Email app provides an analysis of Marketing Cloud Email Studio and Journey Builder data. Setting up the app involves connecting a Marketing Cloud account, configuring data sets, and setting goals.
| REQUIRED USER ROLE | |
|---|---|
| To install Marketplace apps | Admin |
To install the Salesforce Marketing Cloud Email app, you need a Marketing Cloud username and password, and your Marketing Cloud account must have API access.
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Install the Salesforce Marketing Cloud Email app.
- In Marketing Cloud Intelligence, on the Marketplace tab, select Apps.
- Select the app, and click Get it Now.
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Connect your Marketing Cloud account.
- Select an existing account or create one.
- Click Next.
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Configure your datasets.
- Select the Marketing Cloud datasets. Email is included by default, but it can’t be edited.
- Select the business units you want to grab data for.
- To display data at an hourly level rather than daily, select Include hourly breakdown. Turning this option on increases row count.
- To view a breakdown per domain, select Include domain breakdown.
- Click Next.
- Set up goals to determine what qualifies as a positive result for each KPI according to your business logic. For example, if a good delivery rate in your organization is 90%, set the delivery rate to over 90% by entering a percentage or using the scroll bar.
- To complete the installation, click Done.
Installing the Salesforce Marketing Cloud Email app creates these underlying entities.
- Data streams
- Goals - 4 goals are created based on the KPIs.
- Calculated dimensions
- Pivot table