Manage and Reset Multi-Factor Authentication From Your Profile in Marketing Cloud Intelligence

Manage and Reset Multi-Factor Authentication From Your Profile in Marketing Cloud Intelligence

You can reset MFA from your profile. After MFA is reset, you are prompted to select a verification method the next time you log in.

Required Editions

User Permissions Needed
To manage and reset MFA from your profile: All users
  1. To the right of the navigation bar, click the dropdown arrow (1) and then on your Intelligence user name (2) to access your profile.
    dropdown arrow to click on your profile
  2. To reset MFA click Reset, to edit your MFA settings click Manage. For example, use Reset to change the verification method or add another backup method.
  3. Selecting Reset prompts you to register a verification method next time you log in. It is recommended to set a backup recovery method.