Activate Flows to Onboard Applicants

The sample onboarding app template includes flows and flow orchestrations that help automate the onboarding process. When you enable the sample app in your Salesforce org, if the flows for onboarding aren’t in the active state, clone and activate the new version before you begin to onboard applicants.

Required Editions

Available in: Lightning Experience in Professional, Enterprise, and Unlimited Editions that have the Agentforce Financial Services enabled
User Permissions Needed
To activate or deactivate a flow: Manage Flow
To activate an autolaunched flow that has a trigger: View All Data

When you activate a flow version, the previously activated version (if one exists) is deactivated. Any running flow interview continues to run using the version that it started with.

  1. Open the flow version in Flow Builder.
  2. Click Activate.
  • Flows Provided to Onboard Applicants
    The flows provided to onboard applicants are in the fsc_onboarding namespace. When you turn on the Sample Onboarding Application Template setting in your Salesforce org, the record-triggered flows aren’t in the active state. To initiate the onboarding process, you must activate the flows.