Update Share Settings for External Users

Adjust the Organization-Wide Defaults to provide read-only access to essential energy and utility objects for external users.

  1. From Setup, in the Quick Find box, enter Sharing Settings, and select Sharing Settings.
  2. In the Organization-Wide Defaults section, click Edit.
  3. Set the Default External Access to Read Only for the following objects:
    • Attribute Definition
    • Attribute Picklist
    • Attribute Category
    • Attribute Category Attribute
    • Billing Account
    • Catalog
    • Decision Matrix
    • Energy Service Agreement
    • Expression Set
    • Location
    • Product
    • Product Classification
    • Product Classification Attribute
    • Product Component Group.
    • Product Attribute Definition (ensure this is set for both internal and external users).
    • Service Point
    • Unit of Measure
  4. Save your changes.