Create and schedule service resources during an incident by turning on Field Service.
Emergency Management relies on Field Service scheduling to check workforce availability and rank
resources for a callout.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited editions
with Energy & Utilities - Growth, Field Service for Energy & Utilities, and
Contractors for Energy & Utilities |
| User Permissions Needed |
| To enable Field Service: |
Customize Application |
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From Setup, in the Quick Find box, enter Field Service, and select
Field Service Settings.
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Turn on Field Service.