Enable Field Service

Create and schedule service resources during an incident by turning on Field Service. Emergency Management relies on Field Service scheduling to check workforce availability and rank resources for a callout.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, and Unlimited editions with Energy & Utilities - Growth, Field Service for Energy & Utilities, and Contractors for Energy & Utilities
User Permissions Needed
To enable Field Service: Customize Application
  1. From Setup, in the Quick Find box, enter Field Service, and select Field Service Settings.
  2. Turn on Field Service.