Self-Service Portal uses the enhanced data model, which combines standard Salesforce
objects with Energy and Utilities Cloud objects. All Energy & Utilities Cloud standard apps
share the enhanced data model, and permission sets control access to its objects. You can't use
the enhanced data model with the managed package data model.
Required Editions
Required Editions
| Available in: Enterprise, Performance, Unlimited, and Developer Editions with Energy and Utilities Cloud |
To view the entity relationship diagram, see Salesforce Industries Template Gallery.
These Energy & Utility data model diagrams are available on the Salesforce Architects site:
Self-Service Portal uses Energy and Utilities Cloud objects and these standard Salesforce
objects. For the Energy and Utilities Cloud objects, see Energy & Utilities Cloud Standard Objects and the these standard
Salesforce objects:
To access objects in the enhanced data model, your org needs the required permission set
licenses. To see which permission set licenses your org has, from Setup, in the Quick Find
box, enter Company Information, and then select Company
Information.
For more about how permission set licenses grant access, see Permission Set Licenses.
