---
schema_version: "1"
id: 6464554c8cc49a531f9554289718238bc0991b3938a980d7e56e0b4fa2b43bde
title: Data Model for Self-Service Portal
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/energy_data_model_for_self_service_portal.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.energy_data_model_for_self_service_portal.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a33876f393cac66cfcbe31ef458939966e4001e38066ec01580e43c597de42e9
description: Self-Service Portal uses the enhanced data model, which combines standard Salesforce objects with Energy and Utilities Cloud objects. All Energy & Utilities Cloud standard apps share the enhanced data model, and permission sets control access to its objects. You can't use the enhanced data model with the managed package data model.
products:
  - Energy and Utilities
release: "264"
---
# Data Model for Self-Service Portal

Self-Service Portal uses the enhanced data model, which combines standard Salesforce objects with Energy and Utilities Cloud objects. All Energy & Utilities Cloud standard apps share the enhanced data model, and permission sets control access to its objects. You can't use the enhanced data model with the managed package data model.

### Required Editions

Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Enterprise, Performance, Unlimited, and Developer Editions with Energy and Utilities Cloud</td></tr></tbody></table>

To view the entity relationship diagram, see [Salesforce Industries Template Gallery](https://architect.salesforce.com/diagrams#template-gallery?product+area=industries).

These Energy & Utility data model diagrams are available on the Salesforce Architects site:

- [Agent Console](https://developer.salesforce.com/docs/platform/data-models/guide/agent-console.html)
- [Customer 360 on Core](https://developer.salesforce.com/docs/platform/data-models/guide/e-u-customer-360-on-core.html)
- [Clean Energy Programs](https://developer.salesforce.com/docs/platform/data-models/guide/clean-energy-programs.html)
- [Contractor Portal](https://developer.salesforce.com/docs/platform/data-models/guide/contractor-portal.html)

Self-Service Portal uses Energy and Utilities Cloud objects and these standard Salesforce objects. For the Energy and Utilities Cloud objects, see [Energy & Utilities Cloud Standard Objects](https://developer.salesforce.com/docs/atlas.en-us.eu_developer_guide.meta/eu_developer_guide/eu_objects_overview.htm) and the these standard Salesforce objects:

- [Account Contact Relationship](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_accountcontactrelation.htm?q=account+contact)
- [Contact](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_contact.htm?q=account+contact)
- [Account](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_account.htm?q=account)
- [Product](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_product2.htm?q=product)
- [Contract](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_contract.htm?q=contract)
- [Account Account Relationship](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_accountrelationship.htm?q=accountaccount)
- [Address](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_address.htm?q=address)
- [Location](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_location.htm?q=location)

To access objects in the enhanced data model, your org needs the required permission set licenses. To see which permission set licenses your org has, from Setup, in the Quick Find box, enter Company Information, and then select **Company Information**.

For more about how permission set licenses grant access, see [Permission Set Licenses](https://help.salesforce.com/s/articleView?id=platform.users_permissionset_licenses_overview.htm&language=en_US).