Learn about common agent and subscriber workflows in Multiplay Subscription Management.
This feature is part of the Communications Cloud managed package.
- Use Multiplay Subscription Management as an Agent (Managed Package)
Use the agent console to view and manage subscriber requests. - Use Multiplay Subscription Management as a Subscriber (Managed Package)
In your Multiplay Subscription Management org, a customer self service portal is designed and configured for you by default. Subscribers access the customer portal by opening the URL in a browser on any device.