---
schema_version: "1"
id: 75560c73b6ca1c33b98675975b4c98071d3b861d29c574d573cf8d657f9adfef
title: Use Multiplay Subscription Management (Managed Package)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_t_use_mobile_subscription_management_68132.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_t_use_mobile_subscription_management_68132.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8e5cf804c13c90a8cb6761c23c9ae06c15d0c078f59f9c53c6fa3e8947a674fb
description: Learn about common agent and subscriber workflows in Multiplay Subscription Management.
products:
  - Communications
release: "264"
---
# Use Multiplay Subscription Management (Managed Package)

Learn about common agent and subscriber workflows in Multiplay Subscription Management.

![Managed Package Icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-communications-264-0-0-production-enus/444efb86-ea1e-477e-afbc-56eaac192eaf/communications/images/media_package_icon.png) _This feature is part of the Communications Cloud managed package._

- **[Use Multiplay Subscription Management as an Agent (Managed Package)](https://help.salesforce.com/s/articleView?id=ind.comms_t_use_mobile_subscription_management_as_anagent_68156.htm&release=264.0.0&type=5)**  
    Use the agent console to view and manage subscriber requests.
- **[Use Multiplay Subscription Management as a Subscriber (Managed Package)](https://help.salesforce.com/s/articleView?id=ind.comms_t_use_mobile_subscription_management_as_asubscriber_68853.htm&release=264.0.0&type=5)**  
    In your Multiplay Subscription Management org, a customer self service portal is designed and configured for you by default. Subscribers access the customer portal by opening the URL in a browser on any device.