Enable Loyalty Pricing

Customers can define loyalty credits as a form of payment for products. Loyalty credits enable customers to use points or other customer loyalty awards to purchase products.

Important

If you enable loyalty pricing after installing or upgrading CME, you must run the Field Maps Maintenance job and re-create any custom field mappings.

1. Set the currency code and loyalty code for active price lists. You should have completed this step in the post-upgrade process. For more information, see Set Currency and Loyalty Codes.
2. Run the EPCPEUpdateCurrencyCode class to copy the currency code into pricing elements. For more information, see Run the EPCPEUpdateCurrencyCode Class.
3. Enable loyalty pricing.
   1. On the Vlocity CMT Administration tab, click Enable Features.
   2. Next to Loyalty, click Enabled.
   3. Click the App Launcher and go to the Vlocity CMT Administration tab.
   4. Click EPC Jobs.
   5. Click Start beside the Run the Create Default Pricing Variables and Bindings job.
      

      Note

      If you disable loyalty pricing after enabling it, some line items in some orders may become invalid. The best practice is to not disable loyalty pricing after it has been enabled.