---
schema_version: "1"
id: da15b2bfbf41036f54a18fdc3fd1fb23ea04cc0d2272b17d096c909282326e60
title: Enable Loyalty Pricing
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_enable_loyalty_pricing.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_enable_loyalty_pricing.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e8bd97667f843ab2d1a5ae4d3d71aa2a86a8a29a067f8129f3182c909e1ff1c4
description: Customers can define loyalty credits as a form of payment for products. Loyalty credits enable customers to use points or other customer loyalty awards to purchase products.
products:
  - Communications
  - Media
  - Energy and Utilities
release: "264"
---
# Enable Loyalty Pricing

Customers can define loyalty credits as a form of payment for products. Loyalty credits enable customers to use points or other customer loyalty awards to purchase products.

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/images/icon_important.png)

Important

If you enable loyalty pricing after installing or upgrading CME, you must run the Field Maps Maintenance job and re-create any custom field mappings.

1. Set the currency code and loyalty code for active price lists. You should have completed this step in the post-upgrade process. For more information, see [Set Currency and Loyalty Codes](https://help.salesforce.com/s/articleView?id=ind.comms_setting_currency_and_loyalty_codes.htm&type=5&language=en_US).
2. Run the EPCPEUpdateCurrencyCode class to copy the currency code into pricing elements. For more information, see [Run the EPCPEUpdateCurrencyCode Class](https://help.salesforce.com/s/articleView?id=ind.comms_t_running_the_epcpeupdatecurrencycode_class_137444.htm&type=5&language=en_US).
3. Enable loyalty pricing.
    1. On the Vlocity CMT Administration tab, click **Enable Features**.
    2. Next to Loyalty, click **Enabled**.
    3. Click the App Launcher and go to the **Vlocity CMT Administration** tab.
    4. Click **EPC Jobs**.
    5. Click Start beside the **Run the Create Default Pricing Variables and Bindings** job.
        
        ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/images/icon_note.png)
        
        Note
        
        If you disable loyalty pricing after enabling it, some line items in some orders may become invalid. The best practice is to not disable loyalty pricing after it has been enabled.